Handmade products
Every item is dyed by hand. Color placement, blending, and pattern will naturally vary from product photos and from one shirt to another. These variations are part of the design and make each piece unique.
Store policies
Simple, fair, and easy to understand.
These policies explain what to expect when ordering a handmade Drip Dye item. Last updated July 1, 2026.
Orders and payment
Payment is processed securely by Stripe. An order is accepted after payment succeeds. Prices are shown in U.S. dollars. Customers are responsible for selecting the correct size, color, quantity, delivery information, and contact email before paying.
Changes and cancellations
Contact Drip Dye as soon as possible if an order needs to change. A cancellation or change may be approved before materials are prepared or production begins. Once a made-to-order item is in production, it may no longer be changed or canceled.
Fulfillment, shipping, and pickup
Because items are handmade, preparation time can vary. Available shipping, delivery, or local pickup details will be confirmed with the customer. Event dates or deadlines are not guaranteed unless Drip Dye confirms them in writing.
Returns and exchanges
Contact Drip Dye within 14 days of receiving an item to request a return or exchange. Eligible items must be unworn, unwashed, and in their original condition. Custom or personalized items are final sale unless they arrive damaged, defective, or incorrect.
Damaged or incorrect orders
If an item arrives damaged, defective, or different from the confirmed order, contact Drip Dye promptly with the order email and clear photos. When the issue is verified, Drip Dye will arrange an appropriate replacement, correction, or refund.
Refunds
Approved refunds are returned to the original payment method. Stripe and the customer’s bank control final processing time. Original shipping costs are generally nonrefundable unless Drip Dye made an error or the item arrived damaged.
Privacy and payments
Drip Dye uses customer contact and order information to process purchases, provide support, and fulfill orders. Card details are handled by Stripe and are not stored by this website. Drip Dye does not sell customer personal information.
Customer communication
Customers should provide an email address they can access. Stripe may use it for payment receipts, while Drip Dye may use it for order questions and fulfillment updates. Marketing messages will only be sent when permission has been given.
Questions?
Talk to a real person.
Email Drip Dye before ordering if you need help with sizing, timing, a group order, or a custom idea.